The FranchiseRight Institute prepares prospective franchisors to lead. We believe that franchisors have a responsibility to their stakeholders (i.e., shareholders staff, franchisees, suppliers, the community in which the franchise is located, and each customer of the franchisee) to operate a best-of-class franchise system. In our experience, investors also want a leader that can guide an experianced management team to deliver the anticipated return-on-investment. All Franchisors incubated at FranchiseRight are requied to complete 5 levels of coursework plus Boot Camp
Level 1. Franchisor Forum Week (40-hours)
- Valuation / Capitalization Plan / SEC Compliance Plan
- IP Protection / Asset Protection / Structuring
- Advisory Board / Development Team / Packaging
- Angel Insights / Capital Presentations / Professional Image
- Franchisor Innovation and excitement
- Franchise System Concept/Program/Plan Development
- Project Management / Project Sequencing / Development
Level 2. Basic Business and Franchising (40-hours)
- Organizational Structure / Knowledge Management
- Business Operations / Business Law / Corporate Governance
- Franchisor Operations Management / FTC Compliance
- Franchisee Selection / Qualification / Training / Support
- Human Resource/Supplier Management / Conflict Resolution
- Financial Planning, budgeting, accounting, and Risk Management
- Process and Quality Management
- Customer Service and Loyalty (Voice of the customer)
Level 3. Franchisor & Franchisee Marketing (40-hours)
- Preparing a Franchisor Marketing Plan
- Preparing a Franchisee Marketing Plan
- Marketing Strategy/Tactics / Budget
- Advertising / Collaterals
- Social Media / Networking
- Web / Internet / e-commerce / SEO Strategy
- Lead Generation / Directories / Tradeshows
- Franchise Sales / Consumer Sales
- Promotion / Public Relations / Cause Marketing
- Media / Crisis Management
Level 4. Leadership Skills for Franchisor (40-hours)
- The Franchisor/Franchisee relationship
- The Qualities/characteristics of Great Franchisor Leadership
- Leading for Results
- Leadership Responsibility, Ethics, Social Responsibility
- Personal Time Management Strategies
- Overcoming obstacles, Goals and Action Planning
- Understanding Human Behavior and Motivation
- Communication and Teambuilding
- Delivering Excellent Customer Service
- Documenting Process and Quality Management
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0. Boot Camp
FranchiseRight provides a “boot camp” specifically-designed for those entrepreneurs thinking about franchising at some point in their future – immediate or long-term. This coursework is primarily on (i.) helping the prototype business “excel” (ii.) providing self assessment tools to determine if the entrepreneur and the business is franchisable. Graduates of this 5-day intensive will have a great orientation on franchising and find out how to start preparing their business for franchising. Franchise Buyers attend the first 4-days to learn about franchising and how to select a franchisor
Boot Camp Coursework
- Franchisor Leadership
- Franchisor Responsibility
- Prototype Assessment
- Franchisor Best Practices
- Marketing Strategy/ Tactics
- Sales Strategy and Tactics
- Entrepreneur Visioning
- Fostering Entrepreneurship
- Franchising Strategy
- Franchising Preparation
- Franchise-FTC Compliance
- Franchising Practical
- What do franchisees want?
- Franchise Business Plans
- Project Management
Level 5. IFA Certification
We encourage all franchisors to achieve certification by the International Franchise Association (IFA) as a Certified Franchise Executive. The FranchiseRight Institute helps prepare applicants for the course (offered independently by the IFA). Partnership Program participants are required to successfully complete this high-level IFA course.
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